FAQs

Frequently asked questions

Everything you need to know about our services and how to get help.

No — walk-ins are welcome during opening hours. We'll do our best to help you as soon as possible. If you'd prefer to arrange a set time, you can also contact us to book a consultation.
Simply call us on 09 215 1636 or email [email protected]. Same-day appointments are often available. We'll get back to you as soon as possible to arrange a suitable time.
Monday to Friday: 9:00AM – 6:00PM
Saturday: 9:00AM – 1:00PM
Sunday: Closed
Yes. Our pharmacist can assess your symptoms and provide treatment if appropriate — no GP appointment needed. Visit us or get in touch to arrange a time.
Yes. All consultations are private and confidential. This is especially important for services like herpes and cold sore support — we provide a discreet, judgement-free environment.
Medical certificates start from $120, depending on the assessment required. Visit us or contact us for more information.
We provide access to modern weight management treatments, including Wegovy, Mounjaro, and Contrave, where clinically appropriate. Treatment plans typically start from $525. Book a consultation to discuss what might be right for you.
We're located at 203/28 College Hill, Freemans Bay, Auckland 1011 — in the heart of Auckland Central.

Still have questions?

Feel free to contact us — we're happy to help.

Contact Us 09 215 1636